Most of the goods in our store are food products, and according to Ukrainian law, they cannot be exchanged or returned.

However, we consider each situation individually and always strive to find a solution. 

Of course, we cannot accept any claims arising from the poor quality of the delivery service.

Also, you order the delivery of items sensitive to high or low temperatures (fruit purees, chocolate, etc.) at your own discretion and at your own risk. We do our best to preserve them, but we recommend that you take into account weather conditions and delivery features.